9.3 Suggestions and Complaints to JPNIC

(JPNIC secretariat)

JPNIC has established dedicated e-mail addresses for comments and suggestions from the public, as well as addresses for receiving complaints.

goiken@nic.ad.jp	mail address for suggestions
suggestions@nic.ad.jp	mail address for suggestions
kujo@nic.ad.jp	mail address for complaints
complaints@nic.ad.jp	mail address for complaints

Responses to these suggestions and complaints are considered by the Steering Committee and are published in the minutes of proceedings for the Steering Committee meetings and in JPNIC newsletters. Please note that details of mail messages may be published, excluding sender information such as names and e-mail addresses.

Between 3/1/2000 and 6/30/2000, the following comments and complaints were received by E-mail.

Total number of mail messages: 225 (including 135 English messages)

Breakdown

1.	Opinions and inquiries regarding domain names	41
2.	Opinions and inquiries regarding IP addresses	0
3.	Opinions and inquiries regarding the use of database registration information	18
4.	Complaints pertaining to SPAM	63
5.	Direct mail to JPNIC	81
6.	Other comments	22

Opinions and inquiries regarding domain names, IP addresses, and database applications were coordinated by the Secretariat.

We would also like to thank everyone for their valuable opinions regarding domain name registration rules, and database registration. We will keep your comments in mind as we consider future improvements.

Please E-Mail questions and inquiries concerning domain names, IP addresses, the JPNIC database, and DNS to the appropriate dedicated address.